Important Activation Update
On October 21st the network which is used to activate TWIC experienced a failure and remains inoperative. Below is a release from TSA:
On October 21, there was a power outage at the government facility that houses the TWIC system. Though power was quickly restored, the part of the system that facilitates activations was affected. While TSA works to resolve this issue, workers nationwide will not be able to activate their cards until the week of Nov. 10. TWIC program enrollment is still available nationwide and we encourage workers requiring a TWIC to enroll as soon as possible.
As a result of rescheduling activations, compliance for workers located at Captain of the Port Zones Buffalo, Detroit, Lake Michigan, Sault Ste. Marie and Duluth has been moved from Oct. 31 to Dec. 1, 2008.
We are making every effort to minimize inconvenience to applicants who require activation. In addition to reaching out directly to those who have had appointments scheduled, we're proactively notifying all individuals who have credentials awaiting activations via phone, e-mail, or both.
Our Web site,www.tsa.gov/twic, and help desk, 1-866-DHS-TWIC, will be updated with information on activation schedules and compliance dates, including any revisions, as that information becomes available.
During this time, we ask for your continued support; please help us by relaying this information to your employees, members and/or stakeholders.
The TWIC Outreach Team"
The mobile activation centers scheduled for Craig and Ketchikan have obviously been affected by this outage. The Marine Exchange intends to monitor this situation and work with Lockheed Martin to reschedule these mobile activation centers. We will keep you updated via future newsletters.
This is also important information Alaska-wide. Those of you who were intending to travel to a fixed site (Anchorage, Juneau, Nikiski, Valdez - or even Seattle) to activate your card - DON'T purchase a ticket until you confirm the activation system is functional and ready to start activations again.